Privacy and Cookies Policy

01Introduction

Welcome to the Wanderlust Madeira website. We are committed to protecting your privacy and ensuring transparency about how your personal data is handled. This policy describes how we collect, use, store, and protect your information, including the use of cookies.

02Data Collected

We collect information to provide our services and improve your experience on the website. The data we may collect includes:

• Personal information: name, email, phone number, address, and payment details.
• Browsing data: IP address, device type, browser, pages visited, time spent, and approximate location.
• Booking preferences: data related to stays and travel preferences.

03How We Use Your Data

The collected data is used to:

• Process bookings and payments.
• Provide customer support and personalised information.
• Send promotional communications (with your consent).
• Improve the website’s functionality and security.
• Conduct analysis and studies to better understand our customers.

04Cookies

What are Cookies?

Cookies are small text files stored on your device when you visit our website. They help improve your experience, remember your preferences, and collect information for analysis.

Types of Cookies Used

We use the following types of cookies:

• Essential cookies: necessary for the website’s operation, such as booking processing and security.
• Analytical cookies: collect data about website usage to improve performance and functionality (e.g., Google Analytics).
• Functional cookies: allow the website to remember your preferences, such as language and region.
• Advertising cookies: used to display personalised ads based on your interests.

Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect the website’s functionality.

Third-Party Cookies

Some cookies are set by third parties, such as analytics and advertising services. We recommend reviewing these providers’ policies for more information.

05Data Sharing

We do not sell or rent your personal data. However, we may share it with:

• Payment service providers to process transactions.
• Legal authorities when required by law.
• Marketing or analytics partners, with your consent.

06Storage and Security

Your data is stored on secure servers with appropriate technical and organisational measures. Only authorised personnel have access to the information.

07User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: request a copy of your personal data.
• Correction: update or correct incorrect information.
• Deletion: request the deletion of your data unless required by law.
• Restriction: limit the processing of your data.
• Portability: receive your data in a structured format and use it with another service.
• Withdrawal of consent: cancel consent for promotional communications or other data processing activities.

08Changes to This Policy

We may update this policy periodically to reflect changes in legislation or our services. We recommend checking this page regularly.

09Contact

If you have any questions, concerns, or requests regarding privacy or cookie usage, please contact us:

• Email: info@wanderlustmadeira.com